Shipping policy
1. Introduction: Tropical Island LLC is committed to delivering your order quickly and reliably. This policy explains our shipping processes, times, and costs.
2. Order Processing Time:
Orders are typically Processed within 1-3 business days Mon-Fri excluding holidays.
High order volumes or holidays may cause delays, which we'll communicate.
3. Shipping Methods & Costs:
We offer several shipping options for domestic and international orders.
Domestic (U.S.)
- Standard (e. g; USPS Ground): 1-5 days
- Expedited (e. g, Priority) 1-3
- International Standard: Weeks (7-28 days) (Customer responsible for customs/duties)
- Costs are calculated at checkout
4. Shipment Confirmation & Tracking:
- You'll get email with tracking number one the order ships.
- Tracking links become active within 24 hours.
5. Shipping Restrictions:
- We ship to P.O. Boxes/APO/FPO
6. Damaged or Lost Items:
- We're not liable for carrier damage: file a claim with the following USPS, or FedEx.
- Contact us at tropicalislandllc57@gmail.com if your package doesn't arrive in the estimated timeframe.
7. Customs, Duties, Taxes:
- Customers are responsible for all import taxes, duties, and fees.
- Where to Place It. Footer, Checkout Page, Help Center.